MOD 2010 - Mitsubishi Owner # 39; the day
I recently changed the battery in my car, and now my radio display indicates code or OFF and the radio does not work What I should do.
As part of the radio anti-theft system on some vehicles from model year 2002 and more over the radio resets each time it loses power from the battery of the vehicle radio security codes associated with each individual unit radio rather than the vehicle identification number VIN radio security code must be entered to the radio works.
When you bought your car, you should have received a map that shows the four-digit security code for radio owners sometimes found in the manual inserted or owner of the glove A map example below.
Once you locate the radio code, please click here for instructions to enter the radio code and deactivate the anti-theft system.
If you can not find your card radio security code, please click here to visit the website of the recovery radio Code for instructions on getting your radio security code You can also contact your authorized Mitsubishi dealer.
My trial subscription ends SiriusXM 3 How can I extend my subscription.
I already subscribe SiriusXM 3 How can I add my new Mitsubishi my SiriusXM account.
Call 1-855-236-9236 when you get your new Mitsubishi if SiriusXM can add it to your account SiriusXM also take care to cancel service on your old vehicle if you have more and can move states unused service to your new Make sure you have your new ID or VIN Radio when you call.
When I play a DVD in my rear entertainment system, why can not I hear the sound through the vehicle speakers.
The rear seat entertainment system plays audio via a wireless infrared headphones included with the system of privacy and support multiple headphones on systems installed in special factory 2007 model year Outlander sound can be played through the speakers of the vehicle when the radio is switched to the AUX mode, but the vehicle is not wired to enable this feature on versions accessories.
Download the quick reference guide for iPhone users here.
Download the quick reference guide for Android users here.
Where can I buy navigation updates for my navigation system How do the updates cost.
For 2013 and older vehicles of the model year, updated maps are available for purchase, you can buy the DVD CD updated your local Mitsubishi dealer.
If you own a 2014 or subsequent model year with Mitsubishi Multi Communication System navigation, CLICK HERE TO REGISTER ONLINE FOR YOUR TWO annual cards charge no additional cost or call 866 347-9666 or visit your Mitsubishi dealer for assistance .
The maps are updated around the 4th quarter on an annual basis Specifically, the cards are as recent as vehicles mapping camera business led a particular road, highway or street across the country, compiled the new cards to work in your navigation system and published new DVD board.
How do I adjust the volume of the voice navigation system.
For 2013 year vehicles or older models, go to the navigation panel and press SET Other voice guidance system, you can press the MENU NAVI button below the display on the screen, press NAVI OTHER VOICE Use the - icons to adjust the volume While making a call, you can press the button on the steering wheel to increase the volume This increase in volume will be displayed in the upper right corner of the navigation screen.
If I install a navigation system with HDD drive in my car, can I keep the existing CD changer 6 discs.
For 2013 or more vehicles of the model year, if you install a Mitsubishi navigation system with hard drive, it comes with a 30 GB or 40 GB hard disk drive that replaces 6-CD changer The hard drive has a single drive disc, but it allows you to record songs from CDs directly to the music server any time you wish - the capacity is much higher than a CD six-disc and can record up to 1800 songs 40GB NOTE only a 6-CD changer is available for 2014 model year vehicles.
My vehicle came pre-wired for FUSE hands-free system 4 How can I get the hands-free system to work with my vehicle.
Your vehicle already has the necessary wiring for hands free; for this to work, you must purchase the hands-free kit and have it installed by your local authorized Mitsubishi dealer.
I forgot the pass code to the address book on my phone I programmed in my hands free system How to reset.
Please contact your authorized Mitsubishi retailer for local assistance.
How do I get my phone to work with the FUSE Handsfree 4 system in my vehicle.
Click here to learn more about Mitsubishi FUSE hands-free technology.
What is the input system of quick access to the free hand Advanced Security Transmitter and how he works.
The FAST-key allows the operator to unlock the vehicle simply by having the remote in a pocket or purse and gripping the handle, or by pressing a button near the door handle on one of the gates before or pressing a button on the trunk the key EXPRESS- system provides both convenience and security since the driver does not need to find a key or remote while carrying packages or when in a bad area enlightened, for example with the FAST-key, instead of inserting and turning a key to start the engine, the driver simply presses the power button on the steering column to release the lock and then he twists start the engine on vehicles with an ignition key to SOA, all the driver has to do is press a button near the steering wheel to start the engine.
Can I change the settings to my FAST-key opens all doors.
Yes, if you have a Mitsubishi navigation system, you can change the settings so that all doors are unlocked GB SET Equipment Door Locks Operation Unlock If you do not have a navigation system, you can always change the settings in using the buttons your keyring FAST.
Step 2 While holding the lock button 1, wait four seconds, then press and hold the Unlock button 2 does not allow more than ten seconds to go.
Step 3 Continue holding both buttons then release the lock button 1 first one.
Repeat the above procedure to restore the settings to the default settings If the client does not function, the operator can use a specialized tool to modify the necessary parameters Please click here to locate your nearest Mitsubishi dealer.
Yes, there in case the battery dies in your keychain FAST, you will still be able to start your car first remove the ignition button cap of your vehicle by pressing lightly on the sides of the cap then release the emergency key looks like a regular key to your key fob FAST turning on your key chain, there is a button on the back of the carrier that releases the money an emergency key once released, remove the emergency key, turn around, and place the end of the key where the ring is keychain Insert the key into the ignition and turn the engine you must ensure that the FAST key Chain is attached pressing the emergency button when starting the engine; the emergency key does not break you in the FAST key holder must maintain the key and the door by turning the key in the ignition Once the engine has started, you can remove the FAST key ring, leaving the key emergency lighting, and place the door in a safe place, you can now drive your Mitsubishi dealer to have your vehicle diagnosed you can also find additional information in your manual on the operation FAST- emergency key.
For vehicles equipped with an ignition of a button, you can find additional information regarding the use of the emergency key in the owner's manual.
Your warranty and details of the maintenance manual what is and what is not covered under your new vehicle limited warranty and powertrain warranty Click here to see the warranty information for vehicles from model year more recent.
Because the tires are not manufactured by Mitsubishi, they are covered by the tire manufacturer and not by new vehicle limited warranty Mitsubishi This information is also available in the tire warranty literature that is located in your vehicle glove box .
The toll free numbers for each tire manufacturer are.
I want to export my vehicle in the United States in Canada What do I do.
Please contact our relationship with the customer Call Center at 1-888-MITSU 1-888-648-7820 for further assistance please note that importing your vehicle in Canada or any other countries will void the warranty of your vehicle, as indicated in your warranty and maintenance manual Canada requires that vehicle owners under 15 years provide evidence that the vehicle is free of any reminder before the vehicle can be imported Canada needed reminder authorization letter can be provided by the customer relations call center for a small fee.
Can I be reimbursed for warranty repairs are not carried out at an authorized Mitsubishi dealer.
Mitsubishi does not subsidize or reimburse repairs made to a non-authorized repair shop Mitsubishi Furthermore, there is nothing in the warranty reimbursement of out of pocket to say, hotel stay, meals , gas, and lost wages in conjunction with a partial failure under warranty.
What happens to my warranty if I change my vehicle.
Please check your warranty and maintenance for information on what is covered and not covered by manufacturer warranty modifying your vehicle can affect your vehicle warranty coverage Mitsubishi warranty for manufacturing defects and does not cover after market parts There is no guarantee available for the components that have been subjected to accident damage, abuse, or lack of maintenance, including races, body modifications, chassis, odometer, etc.
I just purchased a Mitsubishi vehicle; is it still the warranty on my vehicle.
Congratulations Click here to register your vehicle online so you can access special offers and Mitsubishi the remaining warranty coverage on your vehicle if you have any questions, please contact our Call Center relations with customers at 888- 648-7820 and we will be happy to consider the guarantees that may be still in force on your vehicle and answer all your questions, make sure to have your vehicle identification number seventeen characters VIN when calling Note terms powertrain warranty coverage on passenger cars and sport utility vehicles may depend or not you are the original owner of the vehicle.
I have a problem with my vehicle Mitsubishi What can I do.
Contact your local authorized Mitsubishi dealer, explain your concern and appointment to bring your car so that it can be inspected and diagnosed If your vehicle can not be driven, contact roadside assistance and arrange for your vehicle towed to your nearest Mitsubishi dealer you can reach roadside assistance at 1-888-MITSU 1-888-648-7820 please have your vehicle identification number seventeen characters VIN when you call.
I received a letter in the mail with a reminder on my car What do I do.
Please contact your Mitsubishi dealer authorized to make provisions for the recall complemented by an appointment in advance, you can be assured that your local authorized Mitsubishi dealer will have the parts available for repair.
How do I know if my vehicle is affected by a service or recall campaign campaign.
You can access any recall campaign and information service for your vehicle by registering your vehicle identification number VIN online Click here to register.
Technical Bulletins are technical updates and procedures MMNA makes available to dealers to help repair a vehicle A TSB is not a recall or service campaign.
I am concerned about the recent service I received my local dealer who can I contact to discuss my concerns.
Like any business, the management team at your Mitsubishi dealer is in the best position to address the concerns you may have about a recent service You should ask for the manager on duty or general manager to the dealer for your concerns, If you are still not satisfied, you can call our Customer Relations call Center at 1-888-MITSU 1-888-648-7820 Monday to Friday 7:00 to 4:00 p.m. Pacific time, we will work directly with dealer to facilitate a resolution of the problem.
SES light or CHECK ENGINE is turned on in my vehicle instrument cluster What should I do.
The indicator Service Engine Soon SES on when your vehicle's computer has detected a gap with one of the systems in your vehicle if you have no problems driving the vehicle, make an appointment as soon as possible with your local Mitsubishi authorized dealer to have your vehicle diagnosed If you have problems or drivability of your vehicle can not work, contact roadside assistance to tow the vehicle nearest Mitsubishi dealer number is 1-888-MITSU 1- 888-648-7820, option 1 option 1 Roadside Assistance is available 24 hours a day.
NOTE If you have not tight your gas cap after filling all the way, light can illuminate ITS sure to always tighten your gas cap after refueling until you hear it click three times.
How can I get a service schedule for necessary maintenance of my vehicle.
Click here to see Annexes 1 and 2 maintenance programs This information can also be found in your warranty and maintenance manual.
Can I order parts directly from Mitsubishi Motors North America.
Unfortunately MMNA does not sell items directly to the public - please contact your local Mitsubishi dealer if you are interested in buying a specific part.
Can I use ATF Automatic Transmission Fluid in my vehicle that is equipped with a CVT.
The CVT continuously variable transmission CVT requires a specially formulated fluid Dia Queen J4 CVTF Other liquids must not be used with the CVT because Dia Queen CVTF J4 has been formulated to work as part of the transmission of other fluids will affect the operation of the CVT and may void the warranty of this special liquid transmission allows the constant speed drive belt in the transmission to work without friction that could quickly destroy the belt should be used in normal ATF the transmission control with your local Mitsubishi dealer if you have any other questions.
my vehicle I use to tow a trailer or other vehicle.
Please consult the owner's manual for specific information on the towing capacity and recommendations for your vehicle.
Please refer to your owner's manual for specific information on how your vehicle must be towed.
NOTE All vehicles four wheel drive must be towed with all four tires of the road.
Roadside Assistance is transferable to subsequent owners How can I get roadside assistance That covers roadside assistance.
Yes Your vehicle roadside assistance for miles unlimited five years from the date it was originally sold this coverage remains with the vehicle iMIEV vehicles are covered for roadside assistance for three years 36,000 miles Click here for more details information about roadside assistance.
I lost my roadside assistance card How can I get a replacement card.
Click here to download the replacement card, then follow the instructions on the PDF Please note that this will be your new card, like Mitsubishi does not send replacements.
Where can I find the recommended tire pressure for my vehicle.
Tire pressure for your vehicle is indicated on the label attached to the threshold of driver tire pressure should be checked and adjusted if necessary at least once a month.
Fill the fuel tank of your vehicle and save the mileage odometer.
Fill fuel tank Record the mileage again odometer and the gallons of fuel used.
Subtract the first number mileage of the second issue of how many miles were driven divide the number of miles driven by the number of liters of fuel used This is estimated MPG.
How does the new collision mitigation system FCM 5 work on the 2014 Outlander.
If the collision mitigation before FCM 5 determines that a collision can occur using its built radar, it will provide a visual and audible warning on the instrument cluster to warn the driver of impending danger, and controls vehicle braking by increasing the brake fluid pressure or improvement effort of the brake pedal if a collision is anticipated, the system automatically brakes the vehicle to avoid or reduce injury or danger due to the collision accident.
How the new adaptive cruise control 6 work Outlander 2014.
In addition to conventional cruise control system, an adaptive cruise control 6 is provided which maintains a Outlander the safety distance to the preceding vehicle radar detects the distance to the vehicle ahead, and decelerates or accelerates the Outlander to maintain the distance.
How the new Lane Departure Warning system works 7 on the 2014 Outlander.
When the Outlander starts to drift near a lane line, the system will beep and warning display to alert the driver The scope of the warning operation changes depending on the approach speed on the road to caution the LDW system operates for approximately 10 seconds at the maximum position of the track is controlled by a camera installed on the adjacent windscreen light rain sensor.
Where can I find information about recalls on my Mitsubishi vehicle.
You can access any recall information for your vehicle by registering your vehicle identification number VIN online Click here to register.
How can I get the owner's manual for my car.
You can buy an owner's manual for your vehicle to your local Mitsubishi dealer You can download or view copies of warranty and maintenance for 2005 model year and newer vehicles here.
How do I know how my vehicle tested in crash tests.
You can visit the website which is the National Highway Traffic Safety Administration Here you can find crash test ratings and vehicle safety.
What current incentives available for new Mitsubishi.
How can I find my nearest authorized dealer Mitsubishi.
Click here to locate your nearest Mitsubishi dealer.
How do I register as the current owner of my Mitsubishi vehicle.
If you are the original owner of the vehicle, we have already listed as the current owner If you recently bought a Mitsubishi vehicle, you can contact our customer relationships Call Center at 888-648-7820 Monday through Friday from 7 am to 16 pm PT to register as current owner, you can register online by clicking here.
I just bought a new Mitsubishi When will I receive my welcome letter.
Your welcome letter is usually sent by mail within 4-6 weeks after the purchase of your vehicle or emailed Congratulations and welcome to the Mitsubishi family.
What is the difference between Mitsubishi and other original accessories Aftermarket accessories.
Unlike aftermarket accessories, when the Mitsubishi original accessories installed by an authorized Mitsubishi dealer, on your new vehicle at the time of delivery, they are covered by the limited warranty New Vehicle Mitsubishi 5 years or 60,000 miles.
If installed by an authorized Mitsubishi dealer on your vehicle after the purchase, they are covered for the remaining period of the limited Mitsubishi new vehicle warranty, or more favorable, for parts and accessories 12 month warranty or 12,000 miles from the date of installation, whichever occurs first.
Why is it advantageous to use original parts Mitsubishi.
Genuine Mitsubishi uses only original parts Mitsubishi These parts are designed, developed and manufactured to ensure a perfect fit and optimum performance of your vehicle - ultimately, it is the best way to protect your investment.
What happens if I don t use Mitsubishi original parts or accessories on my vehicle.
The use of non genuine parts and accessories will void your warranty However, damage or problems caused by the use of non-genuine parts and accessories can not be covered by your warranty.
Mitsubishi has a wide range of accessories to meet the individual needs of your vehicle.
We give you more options for what you want to dress your vehicle with our wide range of exterior accessories Reduce wear with new protective accessories and add a touch of class with interior accents If you like bright lights with LED lighting Keep your belongings safe with loading options and if you are in technology, consider the integrated Bluetooth handsfree and rear camera to add extra security to your vehicle you want, Mitsubishi has the accessory for you.
Mitsubishi original accessories go through an extensive program design, development and testing to ensure they meet all government standards, as well as own stringent technical specifications and Mitsubishi performance goals.
Using Mitsubishi original accessories make sure you get quality accessories that are both durable and reliable.
Mitsubishi is committed to complete customer satisfaction When Mitsubishi original accessories installed by an authorized Mitsubishi dealer on your new vehicle at the time of delivery, they are covered by Mitsubishi's new vehicle limited warranty 5 years or 60,000 miles.
If installed by an authorized Mitsubishi dealer on your vehicle after the purchase, they are covered for the remaining period of the limited Mitsubishi new vehicle warranty, or more favorable, for parts and accessories 12 month warranty or 12,000 miles from the date of installation, whichever occurs first.
For your peace of mind when the Mitsubishi original parts are installed by an authorized Mitsubishi dealer, they are guaranteed for the remainder of the limited new vehicle warranty, or more favorable, for parts and accessories Warranty 12 months or 12,000 miles the date of installation, whichever occurs first.
With nearly a century of experience in automotive finance, click here to learn more about financing options for your Mitsubishi dealer and Ally can offer to those who qualify.
Please visit Ally Auto and select Sign up now to start.
Create a username and password and set your profile.
Ally Auto to allow to send account information electronically.
Last 4 digits of your social security number or identification number TIN SSN taxpayers.
Are you a customer MMCA and you have questions about your existing account.
If you are a customer and MMCA you have questions about your existing account, click here.
Why is my vehicle not listed in Step 1 How to find your radio code.
Only the listed vehicles are equipped with radio units with the anti-theft system If your vehicle is not listed and the radio does not work, please contact your authorized Mitsubishi dealer.
I'm having trouble removing my radio and access to the radio serial number and part number What I can do.
Please contact your authorized Mitsubishi dealer if you need help removing the radio Once the serial number and part number are available, your dealer can access the security code to the radio.
I applied for my radio code but never received what happened.
If the mail is not received in your inbox or junk folder in 1 hour, an email was not sent due to errors with the submission of your application security code is the website of the recovery radio code is designed to reject any incorrect submissions and display an error with all the fields that must be corrected before an email with your radio code can be sent please identify all errors and resubmit If you are still having trouble, please complete the form at radio code problem here Mitsubishi customer representative will contact you within 2 business days.
The code you have sent me does not work, can you help me.
If the radio code does not disable the anti-theft system after following the radio code entry procedure, please provide the serial number and part number are correct and resubmit your radio code request online Try to enter the radio code again following the procedure If you continue to experience difficulties with typing your radio code, please complete the form at radio code problem here Mitsubishi customer representative will contact you the next 2 days.
After entering the radio code, nothing happens What do I do now.
After entering the radio code, press the appropriate button on your radio as described in the radio code entry procedure to disable the anti-theft system; Radio must submit within three seconds if the radio does not reset, please make sure you follow correctly and try again the radio code entry procedure If you are still having trouble, if you please complete the form located radio code Problem link here to a Mitsubishi customer representative will contact you within 2 business days.
My screen radio read 1 Err then changed OFF What should I do now.
This occurs when the radio code was entered incorrectly three times, you must reset the radio to reset the radio, make sure the battery in your vehicle is in good condition and fully charged Insert your key in the ignition, turn the key to ACC, and let the car sit for an hour radio resets and displays the radio code if you please enter the correct radio code to deactivate the anti-theft system.
Mitsubishi Owners, Mitsubishi, owners, local authorized Mitsubishi.